These Terms and Conditions are applicable to Customer’s use of Rexplorer OÜ’s (registry code 14973663, registered office at Masti 17, 11911 Tallinn, Estonia) Services and any agreements entered into between Customers and Rexplorer.
Rexplorer is a platform providing the Service that enables companies and private users estimate therenewable energy potential of a building or a land plot by its adddress/cadastre number.
Rexplorer provides its Service via the platform available at www.rexplorer.ee. Rexplorer will update and maintain the Service and take steps to limit the inconvenience this may cause to the Customer. Rexplorer cannot guarantee any level of performance or the continued, uninterrupted availability of the Service. Rexplorer cannot guarantee the availability, accuracy, completeness, reliability or timelines of the information available on its platform.
1. Payment process
In consideration for certain Services, Rexplorer may require Customers to make a one-off payment or purchase a subscription pursuant to the payment terms that are provided in the course of the purchase process. The information provided on Rexplorer’s platform prior to making the payment includes information on billing terms and all fees applied by Rexplorer, as well as interest on late payment. Customers agree that invoices may be issued through an electronic service environment, internet bank or other such environment.
2. Subscription renewal and cancellation
By purchasing a subscription, Customers agree to automatic renewal of the subscription each month. Rexplorer will automatically bill the subscription fee pursuant to the billing rate indicated prior to making the payment. Rexplorer reserves the right to change the billing rate of a subscription, in which case the Customer will have the right to terminate the subscription. Rexplorer will inform Customers of such changes in advance on the website www.rexplorer.ee and by notifying Customers.
Customers will be billed at the beginning of each month or in accordance with the payment terms recorded in the invoice, until exercising the right of withdrawal or until the subscription is otherwise cancelled or terminated pursuant to these Terms and Conditions.
Customers may cancel their subscription at any time before the end of the then-current subscription period. The cancellation will take effect the day after the last day of the current subscription period. Payments for elapsed subscription periods are not refunded. After cancellation, Rexplorer will not bill the Customer any further and their subscription will not be renewed.
3. Right of withdrawal
Customers who are considered consumers may have the right to withdraw from their subscription and/or purchase within 14 days from the day of the subscription and/or purchase without giving any reason. The right of withdrawal does not apply to Service which the consumer has started to use or which is provided according to the consumer's specifications or is clearly personalised.
Rexplorer will reimburse the payment without undue delay and not later than 14 days from the day on which Rexplorer is informed about the decision to withdraw. Unless agreed otherwise, the reimbursement will be carried out using the same means of payment as was used for the initial transaction.
To exercise the right of withdrawal, consumers must inform Rexplorer (Masti tn 17, 11911 Tallinn, Estonia or e-mail address: hi@rexplorer.ee) of their decision to withdraw by an unequivocal statement (e.g. a letter sent by post or e-mail). Consumers may use the model withdrawal form, but are not required to.
Except as otherwise required by law or for the purposes of providing the Service, Rexplorer is obligated to keep confidential the information provided by the Customer and Customer’s personal data. We process personal data only as permitted by applicable laws and regulations, including the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR). For more information regarding personal data processing, please see Rexplorer’s Privacy Policy.
Rexplorer’s liability is limited to direct patrimonial damages caused to the Customer as a result of a breach of these Terms and Conditions. Rexplorer is only liable when it is culpable for its actions or omissions. Rexplorer is not liable for direct or indirect loss caused by any downtime in connection with the update and maintenance of the Service. Rexplorer is not liable for any third party claims or disputes in relation to the Service. Under no circumstances shall Rexplorer be liable for loss of profit of the Customer.
Rexplorer’s total liability is limited to the fees paid by the Customer to Rexplorer or the actual damages, whichever is the lesser.
The limitations stipulated in these Terms and Conditions do not apply where such liability cannot be excluded or limited under applicable law.
The Customer can terminate its use of Rexplorer’s Service or any agreement entered into with Rexplorer by giving at least thirty calendar days prior notice to Rexplorer.
Rexplorer can terminate the Customer’s use of the Service or any agreement entered into with the Customer with immediate effect if the Customer:
All provisions of these Terms and Conditions which are intended to have effect following any expiry or termination of these Terms and Conditions or any agreement entered into between Rexplorer and Customer will survive such termination or expiry to the extent permissible by law.
Any disputes related to the interpretation and application of these Terms and Conditions shall be determined in accordance with Estonian law and by Estonian courts if necessary.
Customer who are consumers also have the right to submit a complaint against Rexplorer to their national consumer dispute settlement body (in Estonia: Tarbijavaidluste Komisjon; address Endla 10a, 10142 Tallinn; e-mail: avaldus@komisjon.ee; website: https://komisjon.ee/et) or use the Online Dispute Resolution platform available at https://ec.europa.eu/consumers/odr/.
Rexplorer OÜ
Registry code: 14973663
Address: Masti tn 17, 11911 Tallinn, Estonia
E-mail: hi@rexplorer.ee
